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Delivery and Shipping Policy

Welcome to BErudites! We are delighted to bring our handcrafted creations to your doorstep. Our Delivery and Shipping Policy ensures transparency and provides you with all the information you need regarding the delivery of your unique pieces.

1. Processing Time

All our items are meticulously crafted by skilled artisans. Due to the handmade nature of our products, each piece requires time and attention to detail. Our standard processing time is 3-12 business days, excluding weekends and holidays.

2. Shipping Methods

We offer various shipping methods to accommodate your needs. The available options, along with estimated delivery times and costs, will be presented to you during the checkout process. Please select the option that best suits your preferences.

3. Shipping Destinations

We currently ship to Middle East, Other Asian and European Regions. If your location is not included in our shipping destinations, please contact us at contact@berudites.com, and we will do our best to assist you.

4. Shipping Costs

Shipping costs are calculated based on the selected shipping method and the destination of your order. The total shipping cost will be displayed during the checkout process before you complete your purchase.

5. Customs and Import Duties

For international orders, please note that customs or import duties may be applied when the package reaches its destination. These charges are the responsibility of the recipient and are not included in the shipping cost.

6. Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your delivery. Please note that tracking information may take some time to become available.

7. Delivery Time

Delivery times vary depending on the shipping method and destination. While we make every effort to ensure timely deliveries, please be aware that unforeseen circumstances, such as customs processing or extreme weather conditions, may affect delivery times. Estimated delivery times will be provided during the checkout process.

8. Delayed or Lost Shipments

If your order is significantly delayed or lost in transit, please contact us at contact@berudites.com, and we will work with our shipping partners to resolve the issue promptly.

9. Address Accuracy

Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error in your shipping address after placing your order, please contact us as soon as possible.

10. Unclaimed or Returned Packages

If a package is unclaimed or returned due to an incorrect address provided by the customer, additional shipping charges may apply to resend the package.

11. Contact Information

If you have any questions or concerns regarding our Delivery and Shipping Policy, please contact us at contact@berudites.com.

Thank you for choosing BErudites. We appreciate your support and hope you enjoy your handcrafted treasures!

Last Updated: 05/12/2023

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